Please input your email

Choose your helmet type

Please verify which helmet you have over here

When did you buy the helmet?

For Kickstarter or Indiegogo backers: When was your helmet delivered?

Which store did you buy it from?

For example: Apple Store Washington, Sports by Sager on Amazon, or Antrieb Berlin

Please type in the Serial Number inside the helmet

You can find the S/N on the white sticker in your helmet

How do I find the serial number?

More than one helmet? Click "+" below to add more helmets.

Please type in the your Product Code inside the helmet

You can find the Product Code on the black sticker in your helmet

How do I find the Product Code?

Please type in the Manufactured Date & Lot number inside the helmet

You can find the Manufactured Date & Lot number on the black sticker in your helmet

How do I find the Manufactured Date & Lot number?

More than one helmet? Click "+" below to add more helmets.

Please upload your receipt

Please make sure that your receipt clearly shows the purchase of your Lumos Helmet, as well as the name of the store and date of purchase.

We accept JPEG, PDF, and PNG file. (Max size: 2 MB)

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If you ever have any issues with your helmet, feel free to check our warranty policy here or email us at support@lumoshelmet.co. Someone from our team will get back to you as soon as we can.

Ride safe!